Your Data, Protected

modo Privacy Policy

We take your privacy seriously. This page explains exactly what personal information modo collects, how we use it, and the steps we take to keep it safe — written clearly for every Filipino player on our platform.

What We Collect and Why

1. Information We Collect

When you register and use the modo platform, we collect certain personal information to operate your account and comply with Philippine regulations. This includes your full name, date of birth, email address, mobile number, and payment details used for PHP deposits and withdrawals. We also collect technical data such as your IP address, device type, browser, and session activity to keep the platform secure and running smoothly. If you contact our support team, we may retain records of that communication to help resolve your query. All information collected is limited to what is genuinely necessary — we do not collect data beyond what is needed to provide and improve our services. You can review what data we hold at any time by visiting the FAQ page for guidance on submitting a data access request.


2. How We Use Your Information

The personal data we collect is used to create and manage your modo account, process your PHP transactions, and verify your identity in line with anti-money laundering requirements. We use your contact details to send you important account notifications — such as transaction confirmations, security alerts, and updates to our platform policies. Technical data helps us detect unusual activity, prevent fraud, and maintain the integrity of our sports betting and live casino services. We do not sell, rent, or share your personal information with third parties for their own marketing purposes. Where we work with trusted service providers — such as payment processors or identity verification partners — they are contractually required to handle your data securely and only for the purpose we specify. If you have questions about how your data is used, the FAQ page has detailed answers written for Filipino players.


3. How We Protect Your Data

modo uses industry-standard security measures to protect your personal information from unauthorised access, disclosure, or loss. All data transmitted between your device and our platform is encrypted using secure protocols, and sensitive account information is stored in protected systems with restricted access. Our team regularly reviews security practices to ensure they remain effective against evolving threats. In the unlikely event of a data breach that affects your personal information, we will notify you promptly and take immediate steps to contain and investigate the incident. You also play a role in keeping your account secure — always use a strong, unique password and never share your login credentials with anyone. If you suspect your account has been compromised, contact us immediately through the FAQ page.


4. Your Rights as aPlayer

As a registered player on modo, you have the right to access, correct, or request deletion of the personal data we hold about you. You may also request that we restrict how we process your data, or ask us to provide a copy of your information in a portable format. If you believe your data has been handled incorrectly, you have the right to raise a concern with the relevant data protection authority in the Philippines. To exercise any of these rights, simply reach out to our support team — the FAQ page explains the process step by step. We will respond to all verified requests within a reasonable timeframe and will never penalise you for exercising your data rights. Your trust matters to us, and we are committed to handling every request with care and transparency.


5. Cookies and Tracking

modo uses cookies and similar technologies to keep you logged in, remember your preferences, and understand how players navigate the platform so we can improve the experience. Essential cookies are required for the platform to function correctly and cannot be disabled. Optional analytics cookies help us identify which features are most useful to Filipino players, but these do not collect personally identifiable information. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect how some parts of the platform work. We do not use cookies to serve third-party advertising or to track your activity on other websites. For more information about how cookies work on the modo platform, visit the FAQ page.


6. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable Philippine regulations. When we make material changes, we will notify registered players through the platform and update the effective date at the top of this page. Your continued use of modo after any update is published means you accept the revised policy. We recommend reviewing this page periodically so you always know how your data is being handled. If you have any questions about a recent change, the FAQ page is the best place to start, or you can contact our support team directly.

Key Privacy Commitments at a Glance

A quick summary of how modo handles your personal data on our Philippines platform.

Encrypted & Secure

All data transmitted between your device and modo is protected with secure encryption. Your account credentials and payment details are never stored in plain text.

Never Sold

We do not sell or rent your personal information to third parties. Data shared with service partners is strictly limited to what is needed to operate your account.

Your Rights, Respected

You can access, correct, or request deletion of your data at any time. Our support team handles all data requests promptly and without penalty.

No Spam, No Ads

We only contact you about your account and platform updates. We do not use your data for third-party advertising or unsolicited marketing campaigns.

Ready to Play with Confidence?

Your data is safe with modo. Join thousands of Filipino players who enjoy sports betting and live casino entertainment on a platform built with privacy and security at its core.